Billing

Refund Policy

This policy explains the refund-request and subscription-cancellation process for T4 Forge.

Beta policy · Last updated September 9, 2026

Who handles T4 Forge transactions

T4 Forge is a product and trading brand operated by Reel And Fire Trading Company, LLC. When purchasing opens, T4 Forge subscription transactions are planned to be completed through Lemon Squeezy, which will act as the Merchant of Record and authorized reseller.

Seven-day free trial

A payment method is required to begin the seven-day free trial, but the trial charge is $0. The first scheduled charge occurs after the full seven-day trial unless you cancel before the trial ends.

If you cancel before the trial ends, you will not be charged. Reaching a product-usage limit during the trial does not cause an early charge.

Fourteen-day refund-request window

You may submit a refund request to T4 Forge within 14 calendar days of the applicable transaction date. This request window includes the first paid charge after a free trial and subscription renewal transactions.

T4 Forge does not impose a shorter refund-request period or condition the submission of a timely request on whether you created or used a Forge, how much of the subscription period remains, or another product-usage threshold.

Submitting a request within 14 days does not by itself guarantee a refund. T4 Forge reviews each request, and approved refunds are processed through the Merchant of Record in accordance with Lemon Squeezy’s Buyer Terms and applicable law.

How to request a refund

Submit a request through the T4 Forge support form. Include the email address used for the order and enough receipt information to locate the transaction, but do not include a full payment-card number or security code.

Customers may also use the order or subscription-management link supplied with their Lemon Squeezy transaction.

Subscription cancellation

You may cancel a subscription at any time through the subscription-management link supplied with the transaction. Cancellation takes effect according to the timing displayed there, prevents applicable future renewal charges, and does not by itself refund a transaction that has already been completed.

Cancelling a subscription and requesting a refund are separate actions. If you want both to prevent future renewals and to request a refund for a completed transaction, complete both steps.

Effect on access and learning history

If a refund is completed, access associated with the refunded transaction may end based on the verified billing status.

Cancellation, expiration, and refund do not automatically rewrite or delete Forges, answers, mastery records, evidence, provenance, Coach history, or other learning history. Account or data-deletion requests are handled separately under the T4 Forge Privacy Policy and applicable law.

Consumer rights

Nothing in this policy limits any non-waivable right or remedy available under applicable law. If applicable law, Lemon Squeezy’s governing buyer terms, or another expressly applicable policy provides greater rights, those rights apply.